Privacy Policy

1. Introduction

At Property Rental, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, process, and store your information when you use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, postal address, and government-issued identification for verification purposes.
• Account Information: Login credentials, account preferences, and profile information.
• Property Information: For landlords, details about properties listed including address, features, photographs, and pricing.
• Financial Information: Payment details, transaction history, and billing information.
• Communication Data: Messages between users, inquiries, and customer support communications.
• Technical Data: IP address, browser type and version, device information, time zone setting, and location data.
• Usage Data: Information about how you use our website, including pages visited, search queries, and interactions with listings.

3. How We Use Your Information

We use your information for the following purposes:

• Providing and maintaining our services
• Processing transactions and managing payments
• Facilitating communication between landlords and potential tenants
• Verifying user identities and preventing fraud
• Personalizing your experience and showing relevant property listings
• Improving and optimizing our platform
• Sending service updates, notifications, and marketing communications (with consent)
• Complying with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

• Other Users: When necessary for the functioning of our service (e.g., landlords can see tenant applications).
• Service Providers: Third parties that help us operate our platform (payment processors, hosting services, etc.).
• Legal Authorities: When required by law or to protect our rights or the safety of users.
• Business Partners: Trusted partners who assist us in providing services, subject to confidentiality agreements.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Rectify inaccurate personal data
• Request deletion of your personal data
• Restrict or object to processing of your data
• Data portability
• Withdraw consent (where processing is based on consent)

To exercise these rights, please contact us using the information in the "Contact Us" section.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us understand how you use our services, remember your preferences, and provide personalized content.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on our website or sending you a direct notification.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.